Family Care Coordinator - RMHC of Siouxland

Posted: 09/08/2021

Family Care Coordinator
Job Description
The goal of a Family Care Coordinator is to help provide a comfortable and supportive space for families of hospitalized children during the evening and overnight hours at the Ronald McDonald House of Siouxland.  This position requires overnight on-call, on-premise hours but includes sleeping accommodations at RMHC of Siouxland.

  • Perform guest family registration, including background checks and house tours
  • Monitor guest activity related to House rules and regulations
  • Daily cleaning duties, including laundry
  • Accept and track donations brought to RMHC
  • Oversee storage inventory and report supply needs to Operations Manager.
  • Assist with meal-prep for dinner, lunch and breakfast
  • Database entry of guests, volunteers and donations
  • Evening volunteer management
  • Work with Operations Manager on House maintenance issues
  • Assists Executive Director and/or Operations Manager in additional duties as assigned
4:00 p.m. on Monday evening until 8:00 a.m. on Tuesday Morning every other week (4:00-9:00pm office hours. 9:00pm-8:00am on-site on-call) , also one full weekend 4 times a year (Friday at 4:00pm until Sunday at 4:00pm, on-site, on-call each night from 9:00pm-8:00am) . Other hours can be assigned for holidays or weeknights as needed. 

  • High School diploma required
  • Interest in working with families of critically ill children
  • Computer proficiency
  • Ability to lift and carry up to 30 pounds while going up and down stairs
  • Ability to clean
  • Compassionate with a positive and optimistic outlook
  • Excellent interpersonal skills
  • High ethical standards
  • Background & MVR check required
EEO Employer
To apply, send resume to Christy Batien Clark at