Veterans Affairs Service Officer

Posted: 02/11/2021

WOODBURY COUNTY
invites applications for the position of:

Veteran Affairs Service Officer
SALARY: $20.96 Hourly
DEPARTMENT: Veterans Affairs
OPENING DATE: 02/10/21
CLOSING DATE: 02/22/21 04:30 PM

Entry Salary: $20.96/hour (Plus Benefits)

Responsible for assisting the office of Veteran Affairs in the efficient accomplishment of a variety of clerical and veterans service duties; including computer usage, filing data, coding, correspondence, recordkeeping, collecting, compiling, tabulating, reporting, researching, examining/editing numerical data; using elementary bookkeeping principles and practices; possess basic knowledge of other agency programs; interview clients for application for federal and county benefits; and perform job assignment which provide direct support to supervisory personnel and for office programs. This position is under the direct authority of the County Veterans Affair Executive Director.  
DUTIES:
Essential Functions and Responsibilities:
The following duties are typical for this position.  These are not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.

Assist veterans, their survivors and dependents in the completion of various governmental forms to secure and maintain federal veterans' benefits, under supervision of the Executive Director.
Interviews and takes applications for clients who are applying for assistance of basic living needs, evaluates qualifications and needs of client, and administers assistance per commission guidelines, under the supervision of the Executive Director.
Responsible for the effective accomplishment of a variety of general office and clerical duties, including keyboard, filing, correspondence; basic recordkeeping; and preparation of documents relating to Veteran Affairs, following established policies and procedures.
Maintains records and files related to veteran's history, benefits, and expenditures on behalf of veterans.
Prepares correspondence and other related work as assigned.
Prepares reports as required.
Records and maintains documentation of all assistance rendered to clients, and prepares quarterly reports for approval by Commission Members and the Board of Supervisors.
Responsible for operation of the office in the absence of the Executive Director, following established policies and procedures.
Performs various other duties related to scope of responsibility as assigned by the Executive Director.
Maintain office supplies as needed, handle special projects, and carry out other assigned work as instructed.
Attendance is required
Performs various other duties relating to scope of responsibility as assigned by the Executive Director of Veterans' Affairs.

REQUIRED QUALIFICATIONS:
Minimum Education and Experience Required to Perform Essential Functions: 

Must possess an honorable discharge from military service as established under Chapter 35.1 of the Iowa Code.
Must possess bachelor's degree or equivalent experience.
Must obtain and maintain National Accreditation with NACVSO.
Attend State Certification training with annual schooling and testing within a reasonable period under supervision of the Executive Director.
Knowledge of general office equipment and procedures and must possess computer skills (including computer using Word and Excel).
Mathematical ability.
Ability to concentrate on detail and organize
To set priorities regarding assignments and follow through to completion
To tactfully and courteously communicate with others
Personal maturity and self-control to remain calm in sometimes volatile situations.
Must safeguard confidential information and comply with privacy act laws
Possess or acquire knowledge of Department of Veterans Affairs procedures and endeavor to maintain current knowledge of the Iowa Code as pertaining to veteran affairs.
Candidate for hire must successfully pass a background check , a physical examination, vision, back screen and drug screen prior to employment.

ALL REQUIRED DOCUMENTS MUST BE SUBMITTED WITH THE APPLICATION OTHERWISE THE APPLICATION WILL NOT BE FORWARDED.

A completed Woodbury County application, resume and a copy of DD214 are required.
 
DEADLINE FOR RECEIPT OF APPLICATIONS:
4:30 P.M., Monday, February 22, 2021
 
Woodbury County is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the County will consider reasonable accommodations for qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the Employer.
SUPPLEMENTAL INFORMATION:

APPLICATIONS MAY BE FILED ONLINE AT:
http://www.woodburycountyiowa.gov

620 Douglas Street Rm 701
Sioux City, IA 51101
712-279-6480

Position #2021-0004
VETERAN AFFAIRS SERVICE OFFICER
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