Siouxland District Health Administrative Clerk II

Posted: 05/29/2022

invites applications for the position of:

Siouxland District Health Administrative Clerk II

SALARY: $18.06 Hourly
DEPARTMENT: Siouxland District Health
OPENING DATE: 05/26/22

Position Summary: Responsible to provide secretarial and clerical office support for all divisions of Siouxland District Health Department.  Duties include compiling financial information in spreadsheets and data bases, generating reports for management. Composes, proofs and types various correspondence for content and updates to website; such as, promoting SDHD programs and activities.  Will work with multiple public health programs, collection and entry of client data in program databases, and compile statistical reports.  Collects, files, and maintains employee information for internal records and databases.  Under limited supervision performs clerical and secretarial duties to support compliance with public health program reporting/implementation requirements.  Reports to the Business Manager.


Essential Duties:

Act as secretary for moderately complex clerical and secretarial functions for designated public health programs and SDHD Divisions.
Perform office/clerical duties, such as typing, data entry, copying, filing, and proofreading typed and printed materials for public health programs and Administrative Services.
Independently composes correspondence, memos, letters, reports, forms, and other documents as requested by Management.
Develop agendas, take, and type committee meeting minutes for designated programs.
Reviews and assists with posting SDHD Website content and updates
Create and maintain filing systems; including Administrative Human Resource files.
Provide administrative support utilizing varied clerical skills and abilities for all divisions of SDHD, as assigned.
Maintain routine records of financial, statistical or accounting information.     Compile reports from such records.     
Assist in preparation of records, division statistics and division reports as requested.
Assist with maintaining client clinical records and documents according to program requirements.
Generate requisitions, match with purchase orders and invoices to submit for payment.
Enter program specific data into designated databases or documents.
Open, sort, distribute and process incoming and outgoing mail, including faxes and other material for designated programs.
Schedule and maintain appointment calendars; such as shared agency appointment calendar, room availability calendar and clinic appointment calendar for designated programs.
Review and monitor SDHD shared filing and informational structure
Review established operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, etc.
Keep workspace organized.


Agency Duties and Responsibilities:

Assist with the quality improvement process within the agency.
Ensure compliance with Health Insurance Portability and Accountability Act of 1996 (HIPAA) covering the security and privacy of confidential client data.
Ensure participant records and communication with participants, co-workers and other health professionals are in accordance with Confidentiality Policy.
Attend and participate in work-related meetings, conferences/seminars and committees.
Assist in agency/division planning and response to disaster situations and emergency situations or events in conjunction with agency emergency plan.
Provide customer service that is courteous and responsive.
Demonstrate professional oral, phone and written communication skills.
Model professional behavior to peers and participants.
Perform other duties as assigned.

Knowledge, Abilities, Skills and Personal Characteristics:

Ability to compose effective correspondence and reports on SDHD Division matters.
Proficient knowledge of business English, spelling, punctuation, grammar, arithmetic and other English language skills.
Ability to organize agenda topics and document committee discussions and actions.
Ability to review records and papers for clerical and mathematical accuracy, completeness and compliance with standards and procedures.
Ability to schedule client visits and respective services related to specific program guidelines.
Ability to review, compose, proof, and upload content on Website
Knowledge of standard office methods, business principles and procedures.
Ability to exercise judgment based on knowledge gained through experience with all decisions made in accordance with established precedent or departmental policy.
Ability to make decisions in accordance with laws, ordinances and regulations and apply departmental policy.
Ability to learn quickly, have a proactive attitude and anticipate needs.
Ability to work in a variety of settings.


Agency-Specified Knowledge, Abilities, Skills and Personal Characteristics:

Ability to work in an unstructured setting, be self-directed, independent and work with minimal supervision.
Ability to recognize need for adjustment and demonstrate flexibility to meet scheduling and agency needs.
Ability to follow oral and written instructions.
Ability to manage time and handle multiple tasks/responsibilities.
Ability to work in multiple programs understanding and adhering to rules/regulations and requirements for each respective program.
Ability to make decisions under potentially stressful situations.
Ability to maintain professional boundaries with participants.
Ability to maintain accurate records, write reports, business correspondence and procedure manuals.
Ability to communicate clearly and effectively, both orally and in writing, in order to relate information.
Ability to interact effectively with diverse populations representing widely divergent backgrounds, interests and points of view, including possible language/cultural barriers.
Ability to coordinate communication and care for non-English speaking participants through use of an interpreter.
Ability to exercise leadership with tolerance and understanding as well as with appreciation and respect for the special abilities and skills of others.
Ability to maintain a high level of customer service.
Ability to establish and maintain positive relationships with co-workers, management, health professionals and personnel from educational institutions, appointed and elected officials, volunteer groups and community agencies.
Ability to interact effectively in a variety of contexts with staff, professionals, participants and the general public.
Knowledge of communication mediums, including an understanding of computer functions i.e., Microsoft Office, data base systems, Internet, electronic mail, software programs and social network mediums.
Ability to operate office equipment, computer, software programs and technology equipment.
Ability to represent SDHD and perform duties in a professional, responsible and trustworthy manner.
Ability to project a positive attitude about SDHD.
Ability to work as part of a team.


Education, Experience and Special Requirements:

Must have a high school diploma or GED and minimum of three years experience performing clerical and secretarial work in a health or human service professional setting.
Completion of college level course work in business administration, accounting or computer concepts or any equivalent combination of experience and training which provides the required knowledge, skills and abilities, preferred.
Proficient typing skills.
CPR Certification required or be willing to attend training.
Must have valid driver’s license, reliable transportation and ability to obtain car insurance at agency-specified liability level.

Candidate for hire must successfully pass background checks, physical exam and drug screening test prior to employment.  In compliance with the Americans with Disabilities Act, the County and Siouxland District Health Department will consider reasonable accommodations for qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the Employer.

Woodbury County application and resume are required.
4:30 P.M., Tuesday, June 14th, 2022 or until position filled.
Woodbury County is an Equal Opportunity Employer.  In compliance with the Americans with Disabilities Act, the County will consider reasonable accommodations for qualified individuals with disabilities and encourages prospective employees and incumbents to discuss potential accommodations with the Employer.


620 Douglas Street Rm 701
Sioux City, IA 51101

Position #2022-00031