Director of Kitchen Operations

Posted: 05/10/2022

The Director of Kitchen Operations is the restaurant leader dedicated to executing excellence in our kitchen by improving speed, accuracy, and taste of food in a clean kitchen. This leader should focus on continuous improvement in a LEAN environment while developing people, processes, and effective communication. The main responsibility of this role is to ensure appropriate delegation of daily and weekly tasks while focusing on items that make for a successful restaurant. The Director of Kitchen Operations should develop strategies and put ideas into action that drive the store towards our vision. The leader must be able to guide and develop direct reports (including Assistant Directors and Shift Leaders) to assist in turning ideas into action! 

Our Vision: Be Sioux City’s best dining experience through how we care for others, execute flawlessly, and innovate for growth.

Roles and Responsibilities

  • Financial stewardship management through labor cost, food cost, repairs, and other supplies
  • Innovative and strategic thinking that ultimately leads to increased capacity (more guests served, faster service) of the drive-thru
  • Sets goals and communicates them with the team
  • Coordinates with the Facilities team concerning any kitchen repairs or replacements
  • Communicates kitchen vision often with leadership and all team members
  • Develops creative ways to drive and motivate the team to reach our goals
  • Partner with the General Manager to develop training strategies
  • Consistently provide feedback to team members and direct reports
  • Maintain personal development plans for each direct report and help develop their leadership skills. This includes hands-on, on-the-job coaching in the moment.
  • Prioritizing team member experience
  • Holding direct reports accountable for any delegated tasks
  • Following and enforcing food safety and quality policies and procedures
  • Regulating inventory management, including placing inventory orders and ensuring orders are received 

Requirements

  • Innovative and strategic thinking to increase capacity
  • Excellent communication skills
  • Conflict management skills
  • Flexibility work early mornings, evenings, and weekends (evenings and weekends are required)
  • Ability to manage a team in a fast-paced work environment
  • Forward-thinking on ways to improve for continuously increased capacity
  • Bachelors degree preferred
  • Previous kitchen or restaurant experience preferred
  • Bilingual in Spanish preferred
  • Other leadership traits:
    • Character - aligns with Chick-fil-A values and demonstrates a culture of care and accountability
    • Chemistry - ability to build relationships with individuals of diverse backgrounds
    • Competency - results orientated, systems thinker, quick study
    • Coach - the ability to give clear direction and guidance to direct reports to help them improve and develop

Benefits

  • up to $60,000/year based on experience
  • 401(k) 
  • Paid time off
  • Free uniform
  • Additional Apparel stipend
  • Flexible schedule
  • Paid training
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Referral program
  • Cell phone plan reimbursement
  • Employee meals
Apply or view other openings at www.cfasiouxcity.com/careers