Full-time Core Hours: Monday - Friday 12:30PM - 9:00PM; every other Saturday 8:00AM - 4:30PM
Part-time Core Hours Vary: Monday - Friday 9:00AM - 4:00PM; every other Saturday 8:00AM - 4:30PM - OR - 2:00PM - 9:00PM; every other Saturday 8:00AM - 4:30PM.
Candidates must have good telephone and negotiations skills, ability to work under pressure, and PC skills. Responsibilities will include handling inbound account closure requests and making outbound activation calls to customers using various retention techniques. Customer service, collection and/or credit card industry experience is preferred. *This position is eligible for up to 25% shift differential on premium hours.